Vodafone Livingston

Supposed to be open at 9am on Saturday, currently 9:40 and still no sign of opening any time soon. Fkn ridiculous

Excellent service, super helpful staffAlways happy to help

I have been using the service of this branch for a long time and the staff are always very attentive to customer requests, scrupulously and carefully work out all the details and possible ways to resolve the issue. I am very satisfied with their service and always ready to recommend this particular branch.

0 StarsRude, unprofessional and downright disrespectful.Do not disregard the number of bad reviews about rude behavior. Words cannot describe how badly you are treated at this place.Arrived at store 4:50pm to return a modem as asked by the online Vodafone team. Account was already closed and only a modem drop-off was required.The lady at the store said you should come tomorrow as we close at 5:30 pm.I asked her well its still time to close. She rudely said you can come tomorrow. The way she said it was like I was there asking her for money.I asked her name informing her that I want to complain about her attitude. She started screaming and refused to tell her name. When I was going away she said you can come back tomorrow. I told her I am never coming back.This all happened while I had my 9 and 3 year old with me. Extremely hurt and saddened by the attitude.Never ever coming to this store again.And I can see by reading the previous reviews this is regular with most customers.Also learned that this is a franchise and don’t care about Vodafone’s reputation.

Excellent service from Ayesha today even though it was extremely busy and near closing time. Very helpful and would come again!

Very rude staff, never ever go there expecting any kind of customer service….

Difficult people. All phones in store were covered in dust and dirt.Do they ever get wiped clean?

Ayesha Mam is such a friendly, helpful and generous I have known so far. Well she is great in customer service provider.

AMY AND TIM ARE THE MOST HELPFUL WONDERFUL BEAUTIFUL REPRESENTATIVES FOR A PHONE COMPANY EVERRRR!!!! -YoYo, Kiara, Mackinon, and Lorrel

Rude customer service - will not return anytime soon.